345db's Privacy Policy – Your Data, Our Responsibility

1 Introduction

345dbWelcome to our Privacy Policy This explains what information we collect when you use our website or mobile app, why we collect it, and how we keep it secure.

We know trust matters most to you. That is why, from the very beginning, our Privacy Policy Built on transparency and integrity. By using any 345db service, you agree to this Privacy Policy.

This policy operates as part of our Terms & Conditionsoperates as part of. Both documents should be read together.

2 What Information We Collect

345db collects two types of information — what members provide directly, and what is automatically gathered during use of our services.

Information Provided Directly:

• Full name and date of birth
• Mobile number and email address
• National ID / Passport number (for KYC verification)
• Mobile banking account number (for payments)
• Home address
• Records of communications made with customer support

Automatically Collected Information:

• IP Address & Device Type
• Browser type and language settings
• Login time and duration on site
• The page you came from (referrer URL)
• Gaming activity and betting history
• Cookies & Local Storage Data

3 How We Collect Information

345db collects information through several methods. Each method is fully legitimate and carried out with your consent.

4 Purpose of Data Use

345db uses your information only for specific, legitimate, and transparent purposes. We never use your data beyond what is necessary.

• Account management: To ensure secure registration, login, and account protection.
• Payment processing: For processing deposits, withdrawals, and transaction verification.
• Identity Verification (KYC): To prevent fraud and meet legal obligations.
• Service Improvement: To improve gaming experience and platform performance.
• Customer Support: To resolve your questions or complaints.
• Promotional communications: To inform you of offers and bonuses with your consent.
• Security monitoring: To detect and prevent suspicious activity.
• Legal compliance: To comply with applicable laws and regulatory requirements.

5 Data Sharing Policy

345db As a matter of policy, we do not sell, rent, or share your personal data with third parties without authorization. However, data may be shared in the following limited circumstances:

• Payment processors: Payment gateways such as bKash, Nagad, and Rocket — used solely to process transactions.
• Technology service providers: Cloud hosting, cybersecurity, and analytics partners — bound by strict confidentiality agreements.
• Law enforcement agencies: Under court order or legal obligations under Bangladesh law.
• Anti-fraud organizations: To assist in detecting money laundering or fraudulent activity.

6 Cookie Policy

345db uses cookies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

You can disable cookies at any time through your browser settings. However, doing so may affect the functionality of some features on the site.

7 Data Protection

345db Industry-leading security technology is used to protect your personal information. Our security infrastructure operates 24 hours a day, 7 days a week.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Firewall protection: Advanced firewall systems block unauthorized access.
• Two-factor authentication (2FA): An extra layer of protection at login.
• Regular security audits: Third-party security experts conduct regular system audits.
• Data Backup: Regular backups are maintained on secure, encrypted servers.
• Staff training: Relevant staff undergo rigorous privacy training.

8 Data Retention Period

We retain your information only for as long as necessary. All data is stored while your account remains active. After account closure, certain information may be retained for a defined period to meet legal obligations.

• Account & identity information: after account closure 5 Years
• Transaction History: 7 Years (as per financial regulations)
• Customer support records: 3 Years
• Marketing preferences: after unsubscribing 30 Days
• Cookie data: as per each cookie's own expiry period

After the designated retention period, data is securely deleted or anonymized.

9 Your Rights

As a 345db member, you have several important rights regarding your personal information. We fully respect all of these rights.

10 Children's Privacy

345db Strictly prohibited for anyone under the age of 18. We do not knowingly collect any information from minors.

Age verification is mandatory at registration. If a minor creates an account using false information, the account will be immediately suspended upon detection and all collected data will be deleted.

11 Policy Updates

345db This privacy policy may be updated from time to time. If changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

For significant changes, we will notify you in advance via your registered email or a platform notification. Continued use of the platform after any changes takes effect means you accept the updated policy.

We recommend checking this page periodically so you never miss an update.

12 Contact

For any questions, requests, or complaints regarding our Privacy Policy, please contact our dedicated Privacy Team.

• Email: [email protected]
• Live Chat: Use the chat button at the bottom right of the website
• Response Time: Typically within 24-48 hours